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Call us: 01323 833 479, 9am - 4.30pm Monday - Friday, Saturday 9am - 1pm

Secure Shopping

 Perfect Plants (Sussex) Ltd are totally committed to your on-line security & safe use of our site. We all regularly use internet sites & appreciate the importance of peace of mind whilst shopping on-line  We will not pass on your details to third parties except when it is necessary, to complete your order, such as for delivery or security check purposes.  We use CardSave payment system to ensure the security and integrity of all sensitive data. All sensitive payment card information is encrypted using the most sophisticated e-payment software available and is sent to the bank for instant authorisation via the CardSave network of payment gateways. If you have any concerns about your on-line security or personal information, please contact us at sales@perfectplants.co.uk or call 01323 833479.

 
Transactions normally take a few seconds to be processed and at no time are your payment card details at risk from cyber criminals. Secure Trading operate anti-fraud precautions and run additional fraud checks. If Perfect Plants (Sussex) Ltd has any doubt over the security of a transaction, the transaction will be placed on hold & the goods will not be dispatched until an investigation has been made. Perfect Plants (Sussex) Ltd will make every effort to find and prosecute fraudsters who abuse your on-line shopping system. Sensitive details such as your card number are never held on record.

If you have a query regarding your order, please contact Perfect Plants via contact details on our website or on your receipt and order confirmation. If you are having difficulty contacting Perfect Plants please contact your bank over any concerns you have. Please ensure you have copies of all correspondence relating to your order and subsequent queries that you have sent the merchant. Please be assured that Perfect Plants (Sussex) Ltd will endeavour to resolve any issues before they need taking any further.